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Ticky Helpdesk - Support Ticketing System & Knowledge base V1.7.0.9

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Ticky is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.

Features​

  • Tickets Management
  • Knowledge Base Management
  • Customers and Employees Management
  • Categories Management
  • Knowledge base rating
  • Knowledge base friendly URLs
  • Knowledge base search
  • Social Login, users can signin with Envato, facebook and google.
  • Multilingual you can add / translate the app to your own language just from the Dashboard
  • Receive Email notifications on each new Ticket or Ticket reply
  • Auto close ticket, Resolved tickets can be closed after X days automatically
  • Auto assign Tickets to available agents
  • Manage Saved replies to quickly answer common tickets
  • Search for Customers, Articles, Tickets and categories for admins
  • Professional Design
  • Rich Text Editor with upload image support
  • Easy Installation and update
  • High Performance
  • And much more…
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Reactions: gasebuddy
Author
judy
Downloads
0
Views
198
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